Outlet Supervisor - Join Our Coffee-Loving Team at ZUSpresso!

Are you a natural leader who thrives in fast-paced environments and loves coffee as much as we do? ZUSpresso is looking for an energetic and customer-focused Outlet Supervisor to lead our team, ensure exceptional service, and drive growth at our Tangerang Selatan location.

At ZUSpresso, we're not just serving coffee; we're crafting experiences. Our Tangerang Selatan outlet is a vibrant hub where coffee enthusiasts gather to enjoy our handcrafted brews and cozy atmosphere. As an Outlet Supervisor, you'll be the heart of this community, driving our mission to create a welcoming space for all coffee lovers.

In this role, you'll spend your days managing a team of baristas, ensuring our customers receive the best service possible. You'll handle inventory, train new staff, and implement strategies to boost sales and customer satisfaction. With ZUSpresso's commitment to quality and innovation, you'll have the opportunity to grow both personally and professionally in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Lead and manage a team of baristas to ensure high-quality coffee service.
• Oversee inventory management and ordering to maintain optimal stock levels.
• Train and develop new staff to uphold ZUSpresso's standards of excellence.
• Implement marketing strategies to attract and retain customers.
• Monitor sales performance and implement strategies to drive growth.
• Ensure compliance with health and safety regulations.
• Maintain a clean and welcoming outlet environment.
• Provide excellent customer service and resolve any issues promptly.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a supervisory or management role in the hospitality or coffee industry.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Familiarity with POS systems such as Square or Toast.
• Knowledge of inventory management and forecasting.
• Ability to work in a fast-paced, customer-focused environment.
• Enthusiasm for coffee and a passion for providing exceptional customer service.

🛠️ Keahlian

Lowongan Terkait